Refund policy

1. Replacements eligibility

We will offer a replacement only under the following conditions:

• You received the wrong product (wrong size, color, or design).
• The product is defective or damaged on arrival.
• There are major print errors not matching your choosen design.
In these cases, please contact us within 5 days of delivery with
• Your order id
• A clear photo of the issue
• A short description of the problem
Our team will review the case, and if eligible, a refund or a free replacement will be issued.


2. Non-Refundable Situations

We do not offer refunds or replacements for:

 

• Buyer's remorse or change of mind
• Incorrect sizing ordered by the customer (Please refer to our detailed size chart before placing an order)
• Slight color variations due to screen differences or printing processes (minor shifts are normal)
• Delays caused by courier partners (we'll help escalate if needed, but refunds won't be issued)

3. Cancellation Policy

• Orders can be cancelled within 30 mins of placing them. After that, we begin production and cannot process cancellations.

 

4. Refund Timeline

• If a refund is approved, it will be refunded to the payment source. For replacements, production will begin immediately after approval and will ship within standard timelines.